Volume 3, September, 2018
STUDY OF THE QUALITY OF WORKING LIFE AT THE LEVEL OF CRITERIA AND ITS RELATION WITH SOME DEMOGRAPHIC CHARACTERISTICS OF THE WORKERS IN HEALTHCARE ORGANIZATIONS IN BULGARIA
Yanka P. Prodanova and Todor G. Kundurzhiev
ABSTRACT - The aim of the study is to investigate differences in the perception of the quality of working life between the medical and non-medical staff in the medical institutions in Bulgaria. 510 employees participated in this study. Quality of working life is measured using 7 dimensions (subscales) that have been tested regarding to the variable staff type. The results showed that non-medical staff reported higher average scores in all seven subscales. Non-medical staff reported significantly different average scores as regards Workplace and Organization management. This ascertainment is in according with the results obtained from MANOVA, where the independent variable is a type of staff and the dependent - indicators of quality of working life. The MANCOVA analysis was conducted under control of the variables gender and education. After controlling these variables, there were differences between the medical and non-medical staff in terms of two more subscales.
Keywords: quality of working life, MANCOVA, medical establishments, type of staff